UsefulDelight offers a return and replacement policy for products purchased from our website. Customers may initiate a return or replacement request within 4 days from the date of delivery of the product. The following conditions apply:
The product must be in its original condition, unused, and undamaged.
The product must be returned with all original packaging and tags intact.
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
Procedure for Return and Replacement
To initiate a return or replacement request, please follow these steps:
Contact our customer service team at info@usefuldelights.com to inform us of your intention to return or replace the product.
Provide your order number, product details, and reason for the return or replacement.
Our customer service team will guide you through the return process and provide you with a return authorization if applicable.
Pack the product securely in its original packaging and ship it to the address provided by our customer service team.
Once we receive the returned product and verify its condition, we will process your refund or replacement accordingly.
Please Note:
Refunds will be issued to the original payment method used for the purchase.
Replacement products will be shipped after the return is received and processed.
We reserve the right to reject returns or replacements that do not meet our return policy criteria.
Need help?
Contact us at info@usefuldelight.com for questions related to refunds and returns.
Need help?
Contact us at info@usefuldelight.com for questions related to refunds and returns.